Frequently asked questions

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    Advising

    How do I find and enroll in classes?
    • Log in to My ASU.
    • Enter your ASURITE ID and password.
    • Locate the ‘Class Search’ at the bottom of the ‘My Classes’ tab.
    • Choose a subject and the online campus.
    • Once you find your class, click ‘Add.’
    • Follow the enrollment steps.
    How do I access my online courses?
    • Log in to My ASU.
    • Enter your ASURITE ID and password.
    • Look for the ‘My Classes’ tab.
    • Click on the link for your class.
    Are all ASU Online credits transferable to other four-year universities?

    ASU Online credits are no different than credits earned at our campuses and transcripts do not distinguish between online or on-campus courses. When transferring credits, it is always up to the receiving institution to determine transfer eligibility and how transfer credits may apply to a specific program of interest.

    Application/Admission process

    Does the ASU Online admission process require anything aside from an application?

    Your application is complete once you pay the application fee and ASU receives all of your required transcripts. If you haven’t completed an associate degree, you’ll need to have your official high school transcripts sent to us. Please have you transcripts sent to:

    Admission Services
    Arizona State University
    PO Box 870112
    Tempe, AZ 85287-0112

    ASU email basics

    How do I check my ASU email?

    ASU provides an email account to all students. It is university policy that an ASU email account be the official channel of email communication.

    ASU email for students is provided through Gmail. An ASU Gmail account is different from a personal Gmail account. Through your Gmail for ASU account, you have special access to Google tools for ASU such as My Apps and My Files.

    To finish the process of setting up your ASU email, ensure Gmail for ASU is selected.

    To access your Gmail for ASU account, sign into My ASU using your ASURITE user ID and password. Click on the My Gmail link located in the left side-bar.

    Please note: Your ASU email address is considered directory information and will appear in ASU’s electronic directories. If you’d like to have your information hidden from the directory, please submit the Withhold Directory Information Request form to University Registrar Services.

    For more information about the policies governing email use at ASU, please review ACD 125: Computer, Internet, and Electronic Communications Information Management Policy.

    If you’re not sure what your official ASU email address is, please follow these steps:

    • Sign into My ASU.
    • Click on the Profile tab.
    • Locate the Contact Details box.
    • Locate the ASU Email Forwarding link and you’ll see your primary email address.
    • If you have more questions on ASU Gmail, your My ASU account has additional information.